Delivery Policy

1. Service Availability

Our virtual phone number services are available 24*7 - customers can access and utilize these services on our digital platforms (website & mobile app) at their convenience. We strive to maintain high uptime and reliability across all our platforms.

2. Delivery Timeframe

Upon successful payment and account verification, virtual phone numbers are typically provisioned instantly. In rare cases, provisioning may take up to 15 minutes due to system processing times.

3. Delivery Method

All services are delivered digitally through our secure online platform. Customers can access their virtual numbers and related services by logging into their OTP King account.

4. Service Activation

Once a virtual number is provisioned, it becomes active immediately. Customers can begin receiving SMS messages and OTPs through the assigned number without delay.

5. Customer Responsibilities

Customers are responsible for:

• Ensuring that the provided contact information is accurate and up-to-date.
• Maintaining the confidentiality of their account credentials.
• Complying with all applicable laws and regulations when using our services.

6. Support and Assistance

Our customer support team is available to assist with any issues related to service delivery. If you encounter problems accessing or using your virtual number, please contact us promptly for resolution.

7. Changes to This Policy

OTP King reserves the right to update or modify this Digital Services Delivery Policy at any time. Any changes will be posted on our website, and continued use of our services constitutes acceptance of the revised policy.

Please feel free to connect with our support team for our service-related queries and help. Thank you for using OTP King!