Refund Policy

At OTP King, we are committed to providing reliable virtual number services and ensuring a seamless experience for our users worldwide. Due to the nature of our digital products, we operate under a strict No Refund Policy. Please review this policy carefully before making any purchase.

No Refund Policy

Since virtual numbers are digital products that are instantly activated and cannot be reused, we do not offer refunds under any circumstances, including but not limited to:

• Successful activation or use of the number.
• Incompatibility with third-party platforms (websites/apps blocking virtual numbers).
• User errors (incorrect number selection, delays in verification, etc.).
• Change of mind after purchase.

Once a number is assigned or a plan is purchased, it cannot be resold or reassigned. We strongly recommend verifying your purchase details before completing the transaction.

Order Issues & Failed Verifications

While we strive to provide fully functional numbers, some platforms may restrict virtual numbers, preventing SMS delivery. In such cases:

• We cannot issue refunds.
• You may request assistance from our support team to explore alternative solutions (subject to availability).

Service Usage Responsibility

• Customers are responsible for ensuring the selected number works with their intended platform.
• We do not guarantee acceptance by all websites/apps, as restrictions are imposed by third parties.

Account Credits & Alternative Resolutions

Though refunds are not permitted, we may offer account credits or alternative numbers in exceptional cases, at our sole discretion.

Chargebacks & Disputes

• Unauthorized chargebacks or payment disputes will result in account suspension or permanent ban.
• Always contact our support team first—we're here to help resolve issues promptly.

Need Assistance?

For questions or concerns, reach out to our 24/7 support team at [email protected] or visit www.otpking.net/contact.

By using OTP King's services, you agree to this No Refund Policy.